+44 (0)1845 538 023

About Us

Broadcast experienced aerial innovators
Dependable Drones is the drone team from Dependable Productions
One of the UK’s best video production companies

CAA Licensed

We have been a CAA licensed drone operator since 2013.  Our drone journey began with very large and primitive self build drones which were a blend of multiple supplier components.  Consequently they took a lot a time, care and nurturing to keep them flying in the way we wanted.  Since then, we’ve loved riding the wave of drone innovation and are constantly amazed by the speed at which the technology develops.  We now operate fully integrated platforms which take much less time to maintain and deliver results, and levels of safety, we could only dream of in 2013.

Download our current Permission for Commercial Operation here

Comprehensively Insured

We hold both accidental damage cover for our equipment and £5m public liability insurance insurance for all our drone operations.  Additionally, when working on the ground we are covered by our production company insurance.

Download Dependable Productions Drone Insurance

Safety Conscious

Our drone operations are carried out using our operations manual risk assessment which cover all areas of operation.  Additionally each location is assessed for risk before any flight takes place.  Ideally this will be done on location in advance but it can be done through consultation with landowners and other interested parties and online resources such as google maps.  All identified risks are mitigated prior to flights taking place.

Meet the Team

Chief Pilot

Richard Critchlow

Office 01845 538 021
Mobile  07801 198462

Email richard@dependabledrones.co.uk

Richard Critchlow is chief pilot and aerial imaging director.  In his former life, he produced special events and was responsible for aerial filming at BBC News for many years before setting up Dependable.  He became fascinated by the capabilities of drones when they were in their infancy.  He quickly gained the CAA Permission for Commercial Operations and has carried out drone operations throughout the UK

Camera Operator & Pilot

Harry Proctor

Office 01845 538027
Mobile  07540 799223

Email Harry@dependabledrones.co.uk

He’s been operating aerial cameras for almost 2 years built on his experience of operating conventional broadcast quality cameras.  He also gained the CAA Permission for Commercial Operations in 2016.

Development Director

Lucy Critchlow

Office 01845 538022
Mobile 07764 335965

Email Lucy@dependabledrones.co.uk

Lucy Critchlow is business development director and your primary point of contact for all non-flight related issues such as logistical planning and budgeting.

Camera Operator

Mike Palfreman

Mike is one of our fully trained and trusted freelance camera operators.  He has a great deal of experience in operatoring drone cameras, built on decades of TV camera work.  Among his credits are the opening shot of the Rugby World Cup coverage featuring Prince Harry and Happy Valley for BBC1.  He’s also been responsible for many of our drone shoots.


Victoria Bush

Office 01845 538026

Email accounts@dependableproductions.tv

Victoria has the most important job in the office.  She pays the bills and gets the bills paid!

Victoria is a fully qualified ICB bookkeeper with 25 years experience. She is currently working towards getting her full accountantcy qualifications.

She’s part time at Dependable on Tuesdays.